Very nice environment. A perfect bungalow very close to the beach. Fantastic new restaurant in the reception area. Good quality of food and excellent service!
Lorenzo
juni 2024
This is a bungalow hotel and the first time we stayed in one - loved it! The check in was speedy, we got there early but the rooms were already available, and we even got an upgrade - thanks so much to Mr. George K. ! The bungalows were huge and impeccable, the hotel was quiet, with lovely gardens + a nice outside space for each bungalow. The cleaning personnel was very discreet, not disturbing in any way. Rooms had everything you could need, including beach towels for the pool / beach. The beach is literally 2 steps, with free chairs. It is sandy and long. We did not use the pool, but looked very nice and was relaxing, as the pool for small kids was in another area. The way the restaurant was organized was great, we never had queues. The food was great (we had breakfast and dinner) and drinks including beer, wine are included, unlike in other places. The restaurant has a great view of the sea and a nice terrace is available. The personnel of the restaurant was great, special thanks to the supervisor, he made us feel very welcome. We received in the rooms bottled water every 2 days or so. The hotel has sufficient parking places. We visited Heraklion and really enjoyed it, better than Rethymnos in our view. Great restaurants, shopping, the museum is also very nice.
Tiberius
oktober 2023
It’s the kind of place where holiday dreams are made. Even the fussiest of guest (moi) are taken very good care of; with pleasure and enthusiasm. I have never liked all inclusive…until now. The food was better than in the restaurants outside. The staff…Oh My Goodness…heavenly sent. The beds and rooms were comfy and clean. The bathrooms brilliant and spacious. There was animation for kids and teens in French, English and German. Evening entertainment was incredible: Greek nights, Karaoke, Dance classes (at night! perfect 👍🏻), Live music and last and by no means least on the entertainment side…The bar team mixing cocktails and conversation; fabulous. George in Reception is a stand out star 🌟 of the management team and I hope to bump into him in his own hotel one day; if not; I’ll come back here no doubt of that fact. The pool was so refreshing, deep, long, clean and clear; space for laps and lazing. I needed the doctor because I have allergies and ran out of medicine: they sorted ✅ I can’t walk very far because I have joint disease: they made everything reachable ✔️ Blown Away! I really enjoyed my holiday at this TRUE Holiday Hotel 🏨
Michelle
mei 2023
The staff was excellent. 10/10 for each n every staff member from reception to restaurant to concierge. Food was on point. We had booked half board. Buffet meals had enough n more variety so did not get repetitive. There were also 2 other ala carte options available, of which we tried the one next to the reception and it was excellent.
Shilpa
mei 2025
We had such a nice stay at Civitel, the Hardworking employees made such a huge difference! We enjoyed a wonderful week here, the Food was amazing, especially the dinner. The breakfast was good but repetitive. We had the chance to try lot of greek Food, in our opnion the greek evening was by far the best culinary experience. The hotel is super clean and organized. Mini Golf and Tennis free of charge. We were so grateful because they offered us late check out free of charge. This attitude and gestures make this hotel so special. It was our anniversary and they prepared our room with beautiful decoration. Overall a very nice hotel at the beach. The employees and their sprit make the place special! We would be back:)!
Luca
juli 2024
Our room was spacious, clean, and comfortable. We found everything we needed. The staff were very kind and polite, attending to our needs promptly. The Greek sweets were perfect! We stayed for a week, and as a bonus, we were treated to a complimentary dinner at Onirókipos Restaurant, which was fantastic—the food was excellent!
Ulkar
juli 2024
This hotel was the best hotel I have ever stayed at AND the least expensive one I have ever stayed at. The value was off the charts fantastic! I would stay here again over and over. I don't know what it is like in the peak season of summer but we were there in early April. We arrived around 21:00, and this was not an issue at all. We were shown to our rooms and then taken to the restaurant where we were given a "Welcome Snack" of an apple, a banana and a small plate of cold meat, cheese, and veggies with a drink - for FREE - who does that? It was like being welcomed into someone's home, not a hotel. Breakfast was included in the price of my room, and it was excellent. I am not kidding; if I can get this same service and price again, I might go back to Crete just for the hotel, never mind the amazing Greek Island.
Allison
april 2024
Java
april 2025
1. Food is excellent. 2. The area is airy with plenty of space, 3. No fihting for a sunbed or a place at the table. 4. No waiting for supplementing of food or cutlery. 5. The staff everywhere (reception desk, restaurants, bars, service room...) is nice and prompt. 6. Quiet place in spite of families with children. 7. The resort has a well-developed concept of sustainability (except towells - see below.). 8. The guests also accepted the rules of sustainability, no unnecessary waste of food in the all-inclusive concept.
Daniel
juli 2022
The hotel is located on a small private beach. The pool is nice and clean and the room was large and well-decorated (we had a deluxe Bungalow). Staff was very kind and the entire hotel looks very nice.
Shay108
november 2023
Reserveringen:
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